The New IT Outsourcing Trend: Build Operate Transfer Model

Build Operate Transfer Model

You’ve probably heard of the BOT (build-operate-transfer) model of software development, and you may have even used it to build your new software—but have you considered using it as an IT outsourcing strategy. Traditional approaches to outsourcing mean that you hire a third party IT provider to provide your technology. Who manages the equipment on behalf of your business until it’s time to renew or purchase new equipment.

In the past, the build-operate-transfer model has been used mostly in developing countries, such as China and India, when it comes to outsourcing IT jobs overseas. However, as this outsourced IT model gains popularity, more and more countries are starting to adopt it themselves. Its benefits will prove invaluable to any company that can get on board. This article goes over everything you need to know about build-operate-transfer outsourcing.

What is BOT?

The build-operate-transfer model is an alternative to the traditional outsourcing model. A build-operate-transfer project is a contract with two phases: in the first phase, the vendor builds and operates the facility; in the second phase, ownership of facilities and equipment transfers to the customer. 

Build-operate-transfer is often favored over the outsource model because it includes long-term responsibility for operations and maintenance. One downside of BOT projects is that they typically have higher upfront costs than outsourced projects. The two models are not mutually exclusive, but many large organizations prefer a hybrid approach that combines aspects of both models.

The main difference between the new BOT model and more traditional models such as lease or purchase is that when the contractor transfers their service. They transfer their liability. Essentially, what this means is that if something goes wrong with a project, then the one who had originally built and operated it would be responsible not only for fixing what went wrong but also compensating customers if there was any financial loss incurred during its operation.

How Does the Build-Operate-Transfer Model in IT Outsourcing Work?

The BOT model is shifting in IT outsourcing. This means that the company will build, operate and transfer the project to the customer instead of just operating it. In other words, when you hire software developers in the UK, they’ll help you create and execute your plans rather than just providing support. 

There are three stages to this model: Build stage, Operate stage, and Transfer stage. At each stage there is an opportunity for the vendor and customer to enter into another contract. 

Build stage

The Build stage is the most in-depth stage of the Build Operate Transfer model. It’s when your company begins to build its service offering, which it will then operate and transfer to the buyer. While this stage is the longest in terms of time, it can be the most lucrative if you take advantage of all that you learn from building and operating your service. The Build stage is where your company should invest heavily in research and development, as well as hiring top talent. This way, by the time your company builds its product (or service), it has already put all of its resources into making it successful

Operate stage

The Operate stage is the longest stage in the BOT model and includes day-to-day operations, making routine repairs and upgrades to the facility, as well as ensuring there are adequate supplies of food and water. The Operate stage also includes managing external suppliers like an electrician or plumber. The Operator is responsible for keeping the facility running smoothly. This includes hiring new employees, notifying authorities about incidents that happen on site, and communicating with customers to ensure they are happy with their service.

Transfer stage

The Transfer stage is the final and most important stage in the BOT model. In this phase, the company that is operating the plant transfers ownership to the investor. This transfer is conducted through an asset sale. The investor will then be able to operate and maintain the plant, and make any necessary changes or upgrades to increase efficiency. This step is what makes BOT so attractive because it takes all of the risk away from investors and guarantees. A return on their investment, as well as future revenue in selling excess electricity.

What are the Advantages of BOT?

BOT outsourcing has become more popular as of late. There are plenty of reasons why. Here are some advantages to BOT outsourcing: 

  1. You can provide your customers with exactly what they want, when they want it and at a competitive price point. This is because you have all the control over the technology and infrastructure so you can build it to meet those specific needs and requirements. 
  2. You can get the most up-to-date technologies. Even if your company does not have or want to invest in them internally. 
  3. You will always be on top of new innovation since you’re literally buying into all of it which means that no one else has an advantage over you because nobody knows what’s coming next better than you do! 
  4. There is less risk involved because you don’t have to worry about integration costs or managing multiple suppliers. Who may each provide different parts of the solution and thus require integration work. 
  5. It provides a great ROI (return on investment) and could save you money by allowing you to use best practices from successful partners, vendors, etcetera without investing time or money in building something yourself. 
  6. It saves time too! Building and operating the solution gives you more time to focus on other areas of your business without having someone else to worry about these processes for you The vendor focuses solely on improving this system. Everything gets done quicker than if there were two parties working separately but both focused on the same thing. 
  7. You can also avoid any costly mistakes or missteps that might happen during construction due to lack of experience. 
  8. Furthermore, BOT services typically come with warranties and guarantees which give your customers peace of mind knowing that their service won’t suddenly break down after only a few months (remember how well promised cloud computing was?). 
  9. Lastly, it allows for easier scalability-you don’t need to add employees in order to keep up with demand.

Key Challenges with BOT Model

The traditional BOT model is not enough to meet the evolving needs of clients. As more companies begin to understand the various benefits of this model, it has become critical for outsourcers to adapt their offerings accordingly. Fortunately, there are many ways you can use BOT to provide efficient and cost-effective software development solutions while still remaining flexible and responsive. Here are some of the most important challenges with BOT that you need to address:

  1. Cost – This is one of the most significant challenges with any outsourcing model because end clients will always be looking for lower rates in order to save money without sacrificing quality. If you’re using BOT as your outsourcing model, then you must ensure your pricing structure reflects that fact. For example, fees should be based on usage rather than time. Clients who take advantage of the system throughout its lifetime pay less. 
  2. Speed – One of the key advantages that BOT offers over other models is speed. However, if you’re able to achieve quick deployment times but don’t have plans for expansion down the line. You may find yourself needing to charge even higher rates. 
  3. Control – With any new model comes new challenges when it comes to control. With BOT, there’s an added element due to the risk inherent in managing hardware and software infrastructure. 

Clients are often uncomfortable giving up too much power or control over their systems during implementation or transfer phases. To solve this challenge, you could offer three different types of agreements to help ease concerns about security: remote management services (outsourced help), management by objectives (service providers collaborate) and remote monitoring services. 

You could also implement stricter controls such as third party validation, restricted access from outside users, certification requirements before launching a service and additional audits at intervals. These types of measures allow BOT clients to feel confident they’ll maintain control while outsourcing the bulk of their day-to-day tasks.

What Are Some Real-Life Examples of BOT Models

There are many different types of BOT models, but the most common one is to provide operating software and hardware maintenance. This is used in industries such as agriculture, transportation, and utilities. With this model, the service provider builds the system and operates it until it’s time to transfer it to the user. The customer benefits from reduced up-front costs and long-term ownership of their equipment. Some other real-life examples of BOT models include: 

Software-as-a-service (SaaS) – SaaS provides an up-to-date system that customers can access through the internet by paying a monthly or yearly fee. They don’t need to spend money on expensive hardware or software updates because they can simply upgrade their subscription with no upfront cost. Telecommunications operators like Verizon use SaaS to manage their networks without needing to invest in new infrastructure and technologies. Facebook uses it so users can log into any device. 

Lease purchase – Lease purchase is another popular BOT model where companies lease the right to use equipment over an agreed period of time, often three years. When they want to keep using the technology after this period has passed, they have the option. It at a predetermined price or end the lease agreement early and return the leased asset back to its original owner. 

This leasing model is commonly used in industries like aerospace, telecommunications, automotive manufacturing, and public services. Airlines will typically make use of a lease purchase arrangement when they wish to upgrade their planes. A company providing emergency response services will usually opt for this arrangement. If there’s uncertainty about whether certain equipment needs to be replaced every few years. 

As you can see from these real-life examples of BOT models, there are many options available when outsourcing your operations!

Where To Start With BOT Considerations and Implementation

Identify the areas of your business that are not mission critical to success. These are the areas that you want to outsource and are most likely candidates for BOT. Review your current contracts and find vendors who offer BOT services in those areas. 

Consider how long you would like to maintain ownership of the BOT asset – 3 years, 5 years, 10 years or more. Finally, take a good look at your financial position and determine. You have enough capital on hand today to cover all anticipated expenses over the life of the contract.


The future of IT outsourcing is shifting to the Build-Operate-Transfer model. This model is more effective and efficient, which means that it’s time to revisit how your business outsources its IT needs. One way to get started with this transition is by implementing an information governance strategy. To do so, you need to ensure that data management is done in the most secure manner possible. In addition, you need to carefully plan out all aspects of technology deployment so as not to run into any issues.

One other thing you can do is offer educational programs on best practices in risk management and security. These will help both your company as well as other clients learn. What they need to know when it comes to proper protection from cyber threats. 

The next step involves developing strategic partnerships with vendors who are experts in data encryption and disaster recovery planning. It also helps if these partners are involve at every step of the process – not just providing IT services. When needed but also taking part in ongoing operations as well as long-term strategies for growth and sustainability. 

If you want to make the most of this shift and get ahead of your competitors, hire a software development company in the UK that can help you design and implement an outsourcing model with built-in BOT capabilities.


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