In one of our earlier blog posts, we discussed our top ten topics for taxi conversations to help you be aware of your costs and, hopefully, inspire your customers to leave a tip at the end of your journey. Although it’s always nice to start sparking an exchange with your clients, once and then, you’ll discover that they don’t want to let you have the opportunity! There are certain questions taxi drivers get asked by their clients regularly and we’ll examine the most frequently asked questions and effective strategies to respond to them:
“How’s your day going?”
This is most likely the most frequent question asked of East Barnet Taxi in exchange for their fare, but it’s often difficult to tell between taxi drivers who are doing their best to be polite and those who want to know more details of your life. One way to tell whether your taxi driver is searching for a chat is to offer a pleasant answer and then ask what they’re doing today: if they engage in conversation and ask more questions, then you can tell they’re open to a chat. However, should they respond with a simple “fine thank you, you’ll be able to tell that they are being courteous. If you can talk to yourself, ensure that you don’t get bogged down in conversation as it could make you appear like you’re not paying attention to the road ahead. Remember to be polite but be professional!
“How long have you been doing this?”
The job of an East Barnet Taxi is an area that is often a source of contention for individuals: some believe that it’s something they’ll not be able to accomplish while others have considered it as a profession. If you are asked about your profession, the customer is interested in knowing not just about you, but also about your work and what it’s like working as a taxi driver. It’s your responsibility to dispel or prove some of the myths about you for example, whether you are working all day long (yes) and when your rates are challenging, and if you would suggest it to anyone else. If you’ve been in the taxi business for a significant amount of time, now is an ideal opportunity to showcase your skills and expertise to your clients!
Everybody knows East Barnet Taxi isn’t able to know how busy each shift will be, but after a while, you’ll be able to discern patterns. It’s interesting to know the level of interest some passengers have regarding the ability to locate prices and whether certain days are more advantageous than other times. This issue is frequently asked when there’s a major occasion happening or a typically busy time like Friday or Saturday nights. We’re sure there was a time in the London Olympics or the week prior during Ascot there were numerous taxi drivers that were asked this question, and the majority of them would have said “yes!”
“I can’t believe the traffic!”
Although it’s not technically a question, it’s a matter that merits an answer, since generally the situation is due to one of two causes or the traffic isn’t good but you were able to make it through or you’ve had to wait in line for a long period. Whatever the reason, you have to be sure to take note of this because it could cause an issue. If the traffic is extremely poor, there’s nothing you can do, however, it’s still an excellent idea to acknowledge your client to assure them you’re doing all you can to help them get there as swiftly as you can.
“Can you please …”
There’s no end to the demands taxi drivers receive from customers for assistance, such as “can you just stop here”, “can you just pull over for one minute”, “can you find me somewhere to eat”, and many other bizarre and amazing requests. Being an East Barnet Taxi, you must be as accommodating to your customers as you can, however, be sure to never take any action that could invalidate the taxi insurance policy or with you paying for it. If it’s nothing major, you should be able to avoid taking up the majority of your time, and your customer will thank you with a generous tip!
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Look for fixed prices:
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Check for the luxuries fleet:
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Does it provide secure payments?
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Book it online:
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Contact their customer care service:
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